Disclaimer/Policies


 

Product may cause slippery surfaces: Please keep in mind that the handcrafted products made by Blazing Bombs produce suds and/ or may leave a residue in the area in which they are used. Bath bombs in particular require the tub to be rinsed after each use. It is the customers responsibility to ensure they use these products with caution to avoid risk of falls, rinse their tub and or shower regularly.

Children should be supervised with product: Children under the age of 5 should be supervised. These products are for external use only and should be placed out of reach from children to avoid this from occuring.

Attn Re: Coconut/Tree Nut Allergy: In the Blazing Bombs studio, we use Coconut Oil and other ingredients that contain additives from Coconuts and/or Tree Nuts. It is up to the customer to be aware of their own allergies and/or the allergies of the persons they are purchasing products for. We cannot gaurentee there has not been cross contamination for any product that may have come in contact with Coconut or Tree nuts. All ingredient information is listed on the product labels and thoroughly on the online website. Please refer to a physician for questions regarding allergy concerns.

Red Dye Allergy: We do use cosmetic grade water-soluble dyes/colourants and they are listed on product ingredient information. Please refer to the ingredient list for the specific SCI name. Red dyes and colourants are used.

Peanut Allergy Concerns: In the studio we do not use any peanut oil or peanut specific ingredients. However, we cannot guarantee that the ingredients we use were stored in a peanut free warehouse/environment. We have never experienced this question or concern but want to be safe for those who may have concerns.

Allergy Concerns/ Reactions: In the extremely rare circumstance (less than 1% of customers who have reported any skin reactions) that you have experienced a reaction to any of our products as directed on our labels: discontinue use if rash or irritation occurs. If you are concerned about using our products, it's always best to test on a small patch of skin first. In the event you have used a product and have developed a rash or reaction, gently rinse the area with plain soap and water to remove any potential irritants to the area and consult a physician on medical advise. Allergies can result in a number of things and although we do our very best to formulate our recipes as raw as we can (95-100% food grade), we still use FDA approved water-soluble dyes and fragrance oils that make up the remainder 0.1-5% for majority of all products that these allergies could be attributed to which are the only "un-natural" ingredients. In addition to this possibility, (specifically bath bombs), if not enough water is added when using a bath bomb, it's possible that the irritant could be that the ingredient citric acid is not diluted enough causing skin irritation. *Eg. Large bath bomb with water level 1/4 full may cause a reaction, whereas if you use a large bath bomb with water level at a "full bath" level then your water will have diluted the contents of the bath bomb much greater than a 1/4 full bath. 

Every product made at Blazing Bombs is registered with Health Canada. Each recipe has been approved before sale and all safety measures are taken within the studio for all processes of making and packaging.

Purchasing an Online Order/Receiving a product where the "scent is unfavorable" or to the customers liking: Unfortunately, given the best possible written descriptions of the scents, it's hard to imagine what written words will smell like. I wish there was a scratch and sniff online, but there simply is no way of doing this. Please note that once a product is opened by the customer (especially during COVID), there is no refunds or returns accepted. Due the nature of each product individually handcrafted in small batches using high quality (and expensive) ingredients, we cannot accommodate exchanges, returns or provide refunds if there is nothing physically wrong with the product and it is solely "scent preference" that is the issue. The best suggestion in this case would be to see if a family/friend would like to take it off your hands and sell it to them or give it away. Will a shipping discount be given/waved in this circumstance should the customer wish to purchase the same item in a different scent? No. Blazing Bombs is a small, home-based business. Every order that leaves the studio is still charged and has to be paid for as this business is not as big as other retailers who qualify for major discounts. Regardless of any order, the shipping fee is calculated by Canada Posts rates. But also, in this circumstance, the product was made, there is no damage to it and the quality has not changed. No returns, exchanges, refunds, or shipping discounts will be provided in the circumstance where "scent" is the unfavorable situation in this scenario. 

 3/$5 or 15/$20 Bath Bombs Pop-Up/Handmade Market PROMO Sale: This is an exclusive sale set for specific markets and pop-ups (NOT Retail locations). Because the nature of this sale is self-serve, It is the customers responsibility to ensure they are selecting the appropriate amount of bath bombs for the corresponding sale price. Unless the staff feel the need to re-count a bag for the appropriate amount of bath bombs OR is asked by the customer to check the number of bath bombs in their bag, it is not Blazing Bombs' responsibility for ensuring the appropriate amount is purchased for every single customer. If there is a miscount made by the customer, a refund or credit will not be given due to the nature of our self-serve market special and cannot keep track of customers miscounting their loot. *Effective January 1st 2020*.